1. Information We Collect
We may collect certain information including:
- Name and contact information
- Email address and phone number
- Business and billing information
- Project details and communication records
- Technical information such as IP address, browser type, and device information
Information may be collected through contact forms, consultations, invoices, payment processing, or direct communication.
2. How We Use Information
Black Riven may use collected information for purposes including:
- Client communication
- Service delivery and project management
- Billing and invoicing
- Security and fraud prevention
- Improving website functionality and user experience
- Legal and compliance obligations
3. Payment Processing
Payments are processed securely through third-party payment providers such as Stripe. Black Riven does not store full payment card information on its servers.
Payment providers may collect and process payment-related information according to their own privacy policies and compliance standards.
4. Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor activity, and enhance user experience.
You may disable cookies through your browser settings if preferred.
5. Data Security
Black Riven takes reasonable technical and organizational measures to protect information from unauthorized access, misuse, disclosure, or loss.
However, no online platform or transmission method can be guaranteed to be completely secure.
6. Third-Party Services
Our website may contain links or integrations with third-party services including payment providers, analytics tools, social platforms, or external websites.
Black Riven is not responsible for the privacy practices or content of third-party services.
7. Data Retention
We may retain client and communication records for operational, legal, security, and business purposes for as long as reasonably necessary.
8. Your Rights
Depending on your location and applicable laws, you may have the right to request access, correction, or deletion of your personal information.
Requests may be submitted through our official contact channels.
9. Policy Updates
Black Riven may update this Privacy Policy periodically. Continued use of our website or services after updates constitutes acceptance of the revised policy.
10. Contact
If you have questions regarding this Privacy Policy or how your information is handled, please contact Black Riven through the official contact information provided on our website.